FOOTLegal
Refund Policy
Last updated: 2026-10-18
About purchases
Paid plans include monthly subscriptions (credits granted every month) and one-time credit packs. Credits never expire, are personal to your account, and have no cash value. They are only consumed after your free predictions run out.
How to request a refund
Refund requests are handled by email — not by automated self-service. Contact support@farvor.com with your account's email address and, if you have it, the receipt from our payment provider. We review every request individually and reply within a few business days.
How refunds work
Approved refunds are returned through the original payment method by our payment provider (the merchant of record for your purchase). When a refund is processed, the credits from the refunded purchase are removed from your account;
What may not be refunded
Purchases whose credits have already been substantially used may be declined or partially refunded at our discretion. Abuse — repeated buy-and-refund cycles, fraudulent payments — may lead to purchase limits or account closure.
Statutory rights
Nothing in this policy limits consumer rights you may have under mandatory local law, including statutory withdrawal rights where they apply.